Introduction to Paramount Plus
If you’re a cord-cutter or thinking about becoming one, you’ve likely considered Paramount Plus. It’s a great streaming service with plenty of content to keep you entertained. But like any other streaming service, it isn’t perfect. You may encounter an error code when trying to watch Paramount Plus on your device.
Don’t worry, we’re here to help. In this guide, we’ll walk you through some common Paramount Plus error codes and how to fix them.
Error Code: 1016
What it means: This error code indicates that there is a problem with your internet connection.
How to fix it: Check your internet connection and make sure that it is stable. If you’re using a wireless connection, try moving closer to your router. You can also try restarting your modem or router. If the problem persists, contact your ISP for help.
Error Code: 1022
What it means: This error code indicates that there is a problem with your Paramount Plus account.
How to fix it: Make sure that you are using the correct username and password for your account. If you have forgotten your password, you can reset it by going to the Paramount Plus website and clicking on the “Forgot Password” link. Once you have reset your password, try logging in again on your device. If the problem persists, contact Paramount Plus customer support for help.
What is Error Code 124
Error code 124 is a common error that can occur when trying to stream content on Paramount Plus. There are a few different reasons why this error might occur, but the most common reason is that the user’s internet connection is not strong enough to stream the content they are trying to watch.
There are a few things that users can do to try and fix this error on their own. First, users should check their internet connection to make sure that it is strong enough to stream content from Paramount Plus. If the user’s internet connection is not the problem, then they can try clearing their browser’s cache and cookies. Finally, if neither of those solutions work, then users can contact Paramount Plus customer support for further assistance.
How to Fix Error Code 124
If you’re seeing Paramount Plus error code 124, it means there’s a problem with your account. Here’s how to fix it:
1. Check your account status.
Error code 124 can occur if your account is suspended or cancelled. To check your account status, log in to Paramount Plus and go to the My Account page. If your account is suspended, you’ll see a message indicating that. If your account is cancelled, you’ll see a message saying “Your subscription has been cancelled.”
2. Update your payment information.
If your account is active but you’re seeing error code 124, it may be because your payment method has expired or been declined. To update your payment information, log in to Paramount Plus and go to the My Account page. Click on the Payment Method section and update your payment information.
3. Contact customer support.
If you’ve checked your account status and updated your payment information but are still seeing error code 124, please contact customer support for further assistance.
Other Troubleshooting Tips
If you’re still having trouble after following the steps above, there are a few other things you can try:
– Restart your device and try again.
– Clear your browser’s cache and cookies.
– Disable any ad blockers or anti-virus software that might be running.
– Try accessing Paramount Plus from a different browser or device.
– If you’re using a VPN, try temporarily disabling it.
– Contact Paramount Plus customer support for further assistance.
Contacting Paramount Plus Support
If you’re having trouble with your Paramount Plus account or are receiving error codes, there are a few ways you can contact support.
The Paramount Plus website has a dedicated support page that you can use to submit a request or live chat with an agent. You can also find helpful FAQs and troubleshooting articles on this page.
To speak to someone on the phone, you can call the Paramount Plus customer support line at 1-800-585-8018. Representatives are available Monday-Friday 9am-9pm EST and Saturday-Sunday 10am-6pm EST.
You can also reach out to Paramount Plus on social media for assistance. The company has active Twitter and Facebook pages where you can send a message or comment on a post.
We hope this guide has been helpful in resolving your Paramount Plus error code 124. If you have any other questions or further issues, please contact the Paramount customer support team who will be more than happy to help you out. Remember, constant vigilance and proper maintenance are key when dealing with streaming services like Paramount Plus since they require a good internet connection and up-to-date hardware. With that being said, enjoy all the amazing content available on Paramount Plus!